Privacy policy
PRIVACY POLICY
We have created a Privacy Policy with respect to your needs and based on the Consumer Protection Code. The present terms of purchase and sale are the clauses of adhesion contract that you, as a consumer, must assume for the purpose of purchasing products you wish to make.
Our commitment to our customers is very important to Barthelemy. We understand how essential it is to feel secure when registering personal data. Our service policy ensures total peace of mind during the customer relationship: we do not use the registration for sending advertising material without prior authorization, we do not disclose personal data to other institutions under any circumstances, except in strict compliance with court orders.
Our intention is to use the information so that we can provide efficient, continuous, and personalized service. If you wish to permanently remove your data from our files, simply contact our Customer Service requesting removal.
- WHAT INFORMATION DO WE OBTAIN?
Some personal information is obtained when you register. During the purchase process, we request your name, email address, and other personal information. The more correct data you provide, the better our conditions will be to offer personalized service to you.
- WHAT ARE "COOKIES" AND WHAT IS THEIR USEFULNESS?
Cookies are small files sent to your computer that constitute an extremely important tool for tracking user navigation, making customization and shopping services easier and faster. Cookies are used to provide individualized services, remembering who you are and what your browsing habits, site frequency, and areas of greatest access are.
- HOW WILL THIS INFORMATION BE USED?
The collected information will be used to individualize the content of our website. This includes customization services, online shopping, travel tips, and other types of services. By knowing more about you, we can provide more relevant content and services according to your preferences.
The information may also be used to generate general statistical data for informational purposes.
Users who register on the website will have the option to receive offers, collection launches, information in their email accounts or not, and this option can be changed by the user at any time.
Personal information will not be commercialized or provided to third parties (except in strict compliance with court orders).
- WHO HAS ACCESS TO THE COLLECTED INFORMATION?
When the website requests personal information, this data will not be sent to other institutions (except in strict compliance with court orders). The data remains solely and exclusively on our website.
- HOW DO WE HANDLE YOUR FINANCIAL INFORMATION?
We keep your purchase-related information confidential and commit not to commercialize it.
Our website does not retain credit card numbers, so you will need to enter the card number to be used for each purchase. It is important to note that during this data transmission process, you will be in a secure e-commerce environment guaranteed by one of the world's best security companies, Certisign. Notice the padlock icon that appears in the footer of your browser. It ensures that you are in a secure environment.
- SECURITY PRECAUTIONS AND USAGE GUIDELINES
The information about your account is password-protected so that only you have access to your information.
Your password is secret, and we recommend that you do not disclose it to anyone. We do not request, under any circumstances, whether by email or telephone, your personal password or data related to your credit card. The disclosure of your password will be entirely your responsibility, except in the case of loss or theft of a document. If this happens, please inform our Customer Service immediately.
Remember to log out of your account on the website as well as close the browser window when you finish browsing the Internet. This ensures that other people do not have access to your information and correspondence if you share a computer with someone or are using a computer in a public location such as a library or public Internet access location.
- TERMS AND CONDITIONS OF TEXT MESSAGE MARKETING
We are using a text message platform, subject to the following terms and conditions. By opting for our text message and notification marketing, you agree to these terms and conditions.
By entering your phone number at checkout and starting a purchase, subscribing via our sign-up form, or a keyword, you agree that we may send text message notifications (about your order, including reminders of abandoned carts) and text message marketing offers. You acknowledge that consent is not a condition for any purchase. Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc, a company of the European Union with an office in Sofia, Bulgaria, EU." This data will be used to send targeted marketing messages and notifications.
After sending the text messages, your phone number will be passed on to a text message operator for delivery. If you wish to unsubscribe from text message marketing and notifications, reply STOP to any text message sent by us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative cancellation methods, such as the use of words or alternative requests, will not be considered reasonable means of cancellation. Message and data rates may apply. For any questions, please send "HELP" to the number from which you received the messages. You can also contact us for more information. If you wish to unsubscribe, follow the procedures above.